It only takes seconds for a normal workday to turn disastrous. No matter what industry you’re in, handling your IT obligations is crucial.
A single data breach costs an average of $4.5 million to overcome. Many people choose to outsource these responsibilities, but not everyone knows how to find the right provider.
This is especially true when looking for an MSSP vs MSP. Knowing the difference can help you make the best decision for your IT operations and overall business security. Let’s dive into the key differences and why they matter.
What Is an MSP?
A managed service provider (MSP) is a company that offers a variety of IT services. You can think of them as an outsourced IT department. In context, they handle daily IT operations so your team can focus on core business activities.
One of the main benefits of working with an MSP is cost savings. Hiring a full-time IT staff can be expensive, especially for small businesses. MSPs offer their expertise and services for a fixed monthly fee, allowing you to save extra cash.
What Is an MSSP?
In contrast, a managed security service provider (MSSP) focuses on cybersecurity services. This includes monitoring your network for suspicious activity, managing firewalls, and responding to security incidents.
Hackers are becoming more advanced as time passes, and businesses need specialized security measures to protect their proprietary data. MSSPs offer advanced security services that go beyond what a typical MSP can provide. This helps ensure your business stays safeguarded against the latest threats.
Differences Between MSSP vs MSP
There are a handful of key differences to be aware of regarding how MSPs and MSSPs operate. Understanding these will help you make the right choice for your needs. Let’s explore them below.
Focus and Expertise
MSPs focus on maintaining and managing your IT infrastructure. MSSPs specialize in cybersecurity, offering services designed to protect your data and systems from cyber threats. This distinction can help you make the best choice for your needs.
Service Offerings
Having access to the right services is crucial. MSP services typically include IT support, infrastructure management, software updates, and network monitoring. MSSP services encompass threat detection, incident response, vulnerability management, and comprehensive cybersecurity strategies.
Tools and Technologies
MSPs use tools that help manage IT operations, such as remote monitoring and management (RMM) software. MSSPs use advanced security tools like intrusion detection systems (IDS).
They also use security information and event management (SIEM) systems and next-generation firewalls. Reputable firms will upgrade their technology as needed.
When You Need an MSP
For businesses primarily looking to outsource their IT operations and maintain smooth daily functions, an MSP is an ideal choice. MSPs ensure your systems are up-to-date and your network is running efficiently.
They’ll quickly resolve issues that arise, as well. This allows your internal team to focus on strategic projects rather than routine maintenance tasks.
MSPs are particularly beneficial for small to medium-sized businesses that may not have the resources to build a full-fledged IT department. You’ll gain access to a team of experts who can provide the necessary support and guidance. From here, you’ll have no issue keeping your business running smoothly.
When You Need an MSSP
Working with an MSSP is essential if your business handles sensitive or proprietary data. The same is true if you operate in an industry with strict regulatory requirements.
Cybersecurity threats are becoming more sophisticated, and a single incident can have severe consequences. In addition to financial loss, you’ll also experience damage to your reputation.
MSSPs offer specialized security services that transcend conventional IT support. They provide continuous monitoring, threat detection, and incident response.
These will ensure your business is protected 24/7. When threats manifest, your provider will handle them immediately.
Combining MSP and MSSP Services
Many businesses find that combining MSP and MSSP services provides the best of both worlds. This approach ensures that all aspects of your IT infrastructure are managed effectively. Leveraging both allows you to benefit from comprehensive IT management and robust security measures.
Some service providers offer both MSP and MSSP services, allowing you to streamline your IT management and cybersecurity. This integrated approach can simplify vendor management and provide a cohesive strategy. This saves you time and mental energy when moving forward.
Finding a Provider
Finding the right IT provider is crucial for maintaining your operations. This goes a long way toward helping you avoid pitfalls, as well. Here’s how to navigate the process effectively.
Research Potential Providers
Look for providers with a proven track record in the industry. Check their websites, read reviews, and ask for case studies/references. A reputable IT provider will have positive feedback from businesses similar to yours.
Evaluate Their Expertise
Ensure the provider has expertise in the required areas. For MSPs, this means proficiency in IT support, infrastructure management, and software updates.
For MSSPs, look for skills in threat detection, incident response, and vulnerability management. You should verify their certifications and partnerships with major technology vendors, as well.
Consider Response and Support
Response time is critical in IT management and cybersecurity. Always ask about their support hours and incident response times before moving forward.
They should offer 24/7 support and have a quick response to critical issues. This is especially important for MSSPs, who must be able to handle security threats in real time.
Compare Costs
Cost shouldn’t be the only deciding factor. However, it’s essential to find a provider that offers transparent and competitive pricing.
Ask for detailed quotes that illuminate the services included. Be wary of providers with hidden fees or those that seem too good to be true. It’s best to avoid the cheapest options you find.
These will fall short of your goals. However, you also don’t need to spend as much as possible.
Take Action ASAP
Once you find ways to benefit from working with an MSSP vs MSP or both, you should look for one as soon as possible. This will help you leverage their services and catapult your performance to new heights.
Envision IT Solutions offers expert IT support and comprehensive cybersecurity services. These are tailored to each business’s needs.
Our integrated approach ensures optimal results and data security. You’ll learn more about how we can help when you schedule a consultation today.
